Refund policy

Refund Policy for
DaGreatest Mini Shoppe, LLC

At DaGreatest Mini Shoppe, LLC, we take pride in the care and quality of every handcrafted item. Each product is made with love and attention to detail. We want you to love your purchase, but we understand that sometimes things happen. Please read our refund and return policy below.

📦 Returns & Exchanges
Due to the handmade and often customized nature of our items, all sales are final. We do not accept returns or exchanges unless an item arrives damaged or defective.

🛠️ Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 5 days of delivery with the following:

A clear photo of the damaged item and packaging

Your order number

A brief description of the issue

We’ll review your request and, if approved, will either:

Send a replacement at no extra cost (if possible), or

Issue a store credit or refund.

Note: We are not responsible for damages caused by misuse, accidents, or shipping delays caused by carriers.

💳 Refunds (if applicable)
Once we’ve reviewed your claim and approved a refund, it will be processed to your original method of payment within 5-7 business days. If you haven’t received your refund after that time, please check with your bank or payment provider.

📬 Shipping Issues
We are not responsible for lost, stolen, or delayed packages once they leave our hands. Please ensure your shipping address is correct before submitting your order.

✨ Custom Orders
Custom or personalized items cannot be returned or refunded unless they arrive damaged or with a mistake made on our end. Please double-check all customization details before submitting your order.

If you have any questions about our policy, feel free to contact us at:
📧 Support Email: jennydagreatest22@gmail.com   

Thank you for shopping with DaGreatest Mini Shoppe, LLC — where every piece is made with love and crafted to bring joy! 🌟